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Testimonials
  • HelpNet has proven to be a very valuable resource for our associates who seek confidential, professional assistance in resolving issues that can help them perform better in their jobs.

    Bruce Raak, Director, Staffing and Associate Relations
    Jackson National Life Insurance, Lansing, MI

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HelpNet Philosophy

HelpNet's staff conduct themselves in a manner consistent with the Core Values of compassion, holistic orientation, human dignity, quality of service, and mutual respect.

Compassion

A sensitivity of human need and commitment to be of service to co-workers and clients, both directly and through influence and advocacy.

Holistic Orientation

The understanding that the human person includes spiritual, psychological, physical and social dimensions.

Human Dignity

A deep and evident respect for all persons based on equality before God and manifested in genuine kindness and truthfulness towards clients, co-workers and all persons we encounter.

Quality

An organizational drive and commitment for excellence, characterized by high performance, innovation, stewardship of resources, teamwork, and by regularly evaluating the impact of service.

Trust

The recognition that working together can create a power greater than the sum of individual activities, and that mutual respect demands collegiality, consensus seeking and cooperation.

Service

Benchmarking for service excellence and HelpNet will be synonymous.  We will be recognized as the premier provider of customer service and the employer of choice in our market.